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Wholesale VoIP Termination


Wholesale VoIP Termination

Wholesale VoIP termination services typically come in two flavors: A-Z rate deck VoIP termination or flat-rate VoIP termination.

Most enterprise or carrier grade termination utilizes SIP, or Session Initiated Protocol. Wholesale SIP termination is achieved by connecting your SIP server to a softswitch through an IP connection, so than a call initiated over IP can be translated to a call over the PSTN.

Wholesale VoIP/SIP termination is great for enterprises looking to converge and consolidate their voice and data infrastructure. Consolidation not only makes management easier, but can also bring cost savings, as your organization will no longer have to worry about managing two different sets of circuits, equipment, vendors and staff.

Wholesale A-Z VoIP Termination


Wholesale A to Z termination is a service for which you are billed a different rate depending on the NPA-NXX (the first 6 digits of a phone number). The combined database of dial code and termination price is called a "rate deck". Typically, calls to "NFL cities" (RBOC territories), or other major metropolitan areas, our customers can enjoy extremely low minutes (typically around half a penny, or lower depending on volume).

Wholesale A to Z termination are great for businesses that:

  • Are intimate with their phone traffic and areas they are calling.
  • Have a VoIP platform with an LCR (least cost router) application built-in, and can take advantage of balancing between multiple routes.
  • Need a diverse portfolio of carriers and termination routes.
  • SplinterRock can help your business find the right wholesale termination solution or blend of solutions by evaluating your current situation, and recommend a solution or combination of solutions to decrease costs and increase flexibility, quality, and reliability.

Wholesale Flat Rate VoIP Termination


A flat rate termination plan differs from A to Z rate deck-based termination in that the rate is constant no matter where you call. This is especially great for businesses who do not want to micro-manage their phone traffic, and do not want to be "surprised" by the phone bill at the end of the month. Flat rate termination is a great option for businesses with large call volumes but do not want to expend resources on policing telecommunications costs.

One downside of flat-rate termination is the introduction of various service clauses that, when violated, incur additional fees. By offering a predictable rate, a carrier can only provide a predictable service. Common limitations include an 80/20 rule, which states that 80% of calls must be terminated in certain low-cost RBOC areas (or, NFL cities). Other limitations may include limitation of calls per second (CPS), penalty for short-duration calls (ACD) and low answer rate (ASR). SplinterRock works with multiple carriers that may or may not have these limitations, and can help you find the right wholesale termination carrier for your needs.

VoIP Termination Rates, Taxes and Penalties


VoIP Termination rate decks come in various tiers based on volume, and tiers vary from carrier to carrier. SplinterRock has access to rate decks from multiple carriers, and find the best termination rates based on your usage.

USF (Universal Service Fund) tax may be applicable unless the carrier has that bundled in its price. Usually, carriers either bundle the USF into their price schedule, or pay a small portion and pass the rest onto their customer. If your organization qualifies for an exemption, let Splinter Rock know.

There are also two more common penalties for trying to complete calls to numbers that don't exist, or have extremely short duration calls (less than 6 second). Processing calls take resources, and if the carrier does not make a profit processing your calls because of low ASR or ACD, you may be penalized.

SplinterRock understands that given the nature of some businesses (call centers, dialers), these penalties are sometimes unavoidable. SplinterRock can help you either avoid all of these altogether, or make your operation financially sustainable even with these fees.

For more information regarding our Wholesale VoIP Termination service offerings, contact us at 800-884-7715 or request a free consultation online.

To speak with one of our consultants about a specific application or to learn more about our services, please contact us by phone or through our web contact form:
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